Refund policy

Refund Policy

Clear and Fair Refund Guidelines

WhatDigit is a digital marketplace offering execution-focused business tools and digital products. This Refund Policy explains the conditions under which refunds may be requested and processed.

By purchasing products on WhatDigit, you agree to the terms outlined in this Refund Policy.

Nature of Digital Products

All products available on WhatDigit are digital and delivered electronically. Once a product is downloaded or accessed, it cannot be physically returned.

Because of the nature of digital products, refunds are limited and granted only under specific circumstances outlined below.

When a Refund May Be Granted

A refund may be considered if one of the following conditions applies:

The product file is corrupted or incomplete and a working replacement cannot be provided.
The downloaded product does not match the description provided on the product page.
There is a verified technical issue that prevents access to the purchased file and cannot be resolved.

Refund requests are reviewed on a case-by-case basis.

When Refunds Are Not Granted

Refunds will not be issued in the following situations:

Change of mind after purchase.
Lack of required skills or knowledge to use the product.
Failure to read the product description, requirements, or documentation before purchase.
Issues caused by third-party software, tools, or services.
Requests made after the product has been successfully downloaded and accessed, unless a valid issue is verified.

Refund Request Process

To request a refund, please contact us through the Contact Us page and include your order details, product name, and a clear explanation of the issue.

Providing accurate and complete information helps us review requests efficiently.

Review and Resolution

Refund requests are reviewed to determine whether they meet the criteria outlined in this policy. In some cases, we may offer a replacement file, correction, or support solution instead of a refund.

Decisions are made to ensure fairness while protecting creators and the integrity of the platform.

Seller Involvement

In certain cases, sellers may be consulted to verify product issues or provide resolution. WhatDigit reserves the right to make the final decision regarding refund eligibility.

Policy Updates

This Refund Policy may be updated periodically to reflect changes in platform operations, legal requirements, or industry standards. Updated versions will be published on this page and take effect immediately.

Contact Information

For questions related to refunds or this policy, please contact us through the Contact Us page.

WhatDigit
Committed to fair transactions and trusted execution-focused digital products.

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